Supplied and add-on features

The following add-on features are included with the IBM Sterling® Order Management System application.

Sterling Distributed Order Management
Sterling Distributed Order Management involves managing, monitoring, and configuring orders all the way through fulfillment.
IBM Sterling Intelligent Promising Inventory Visibility
IBM® Sterling™ Intelligent Promising Inventory Visibility processes inventory supply and demand activity to provide an accurate and real-time global visibility information across various selling channels. Retailers can use this information to optimize their business operations to enhance the customers’ shopping experiences and prevent inventory stockout and overselling.
Global Inventory Visibility
You can use Global Inventory Visibility for acquiring and monitoring inventory levels so that the product is available for shipment when your customer wants it.
IBM Sterling Logistics Management
This application provides the capabilities for managing and executing an inbound or outbound delivery process.
Order Hub
Order Hub is a feature that is provided with IBM Sterling Order Management System. The tasks that you can do using Order Hub depend on the user role that you have been assigned. Users are assigned roles based on their business needs.
Sterling Reverse Logistics
Sterling Reverse Logistics is the process of handling return and repair of products from a consumer or a retailer to a manufacturer through the use of the supply chain.
Delivery service & scheduling add-on
Sterling Delivery and Service Scheduling allows you to do appointment scheduling, monitoring, reporting, capacity management, cross-partner coordination, appointment management, and to provide available-to-promise dates. With the Sterling Delivery and Service Scheduling you can also maintain a consolidated view of all of your service specialists.
IBM Sterling Call Center add-on
This Add-On solution enables you to effectively manage your inbound supply chain.
Sterling Configurator add-on
Maintain and provide Dynamic kits information for your customer using the Sterling Configurator so that you can configure products to meet customer demand, while following the product rules that are already in place.
Pricing add-on
The Pricing Service provides the ability to store and maintain all the pricing data at the Pricing Organization. An organization can be defined as a Pricing Organization and maintain its own pricing data, or an organization can specify a Pricing Organization of its choice.
Quotations add-on
IBM Sterling Quotes makes handling the quoting process seamless by saving time, improving the efficiency of the sales organization, and increasing accuracy for professional quotes that are given to your customers.