Modifying a service level indicator

You can modify a service level indicator.

Procedure

  1. Perform the following steps to view store administration rules:
    1. Log on to Sterling™ Business Center as a system administrator.
    2. From the Organization menu, select the organization for which you want to apply the rules.
    3. Click System Setup. The System Setup home page opens.
    4. Expand the Store Administration menu. A list of store administration rules is displayed.
  2. Expand the Service Level Indicators menu, and then click Service Level Indicators For Pickup Orders or Service Level Indicators For Ship Orders. The appropriate window opens. You can view the existing service level indicators.
  3. In the Indicator Description field, click and modify the priority of the SLA indicator.
  4. In the Indicator Image field, click and modify the relative path to the image as required.