You can set the polling interval in milliseconds to update
the number of alerts assigned to a store associate. You can configure
the user alert notifications only at the enterprise level.
Procedure
- Perform the following steps to view
store administration rules:
-
Log on to Sterling™ Business Center as a system
administrator.
- From the Organization menu, select
the organization for which you want to apply the rules.
- Click System Setup. The System
Setup home page opens.
- Expand the Store Administration menu.
A list of store administration rules is displayed.
-
Click User Alert Notifications. The Alerts Polling
Interval window opens. You can view the polling interval used to update the number of
alerts assigned to a store associate.
-
In the Specify polling interval in milliseconds field, enter an
appropriate time interval.
-
Click Save. A store associate will be notified with alerts in the
configured time interval.
Note: The alert mechanism makes regular calls to the backend based on the polling interval and hence
keeps the session active. This might prevent the session from timing out, if the polling interval is
lower than configured session timeout.