Manually add an instruction to an item

You can manually add instructions that are related to item shipping or storage. You can create an instruction for an item either when an instruction code does not exist for an item or when you want to create a special instruction for an item. For example, for expensive or fragile items, you can add instructions to make a foam enclosure for the package that is molded to its specific measurements.

Procedure

  1. Go to the Instructions screen by completing the following steps:
    1. Log in to Sterling™ Business Center as an Item Administrator. The home page is displayed.
    2. Click the Products tab.
    3. In the Catalog dashlet, click Find Item. The Item Search screen opens.
    4. Enter the search criteria and click Search.
      Alternatively, to narrow down the list of items displayed, use either the Basic Search or the Advanced Search option. The list of available items is displayed.
    5. In the Items panel, click the Item ID hyperlink. The Primary Information screen is displayed. Alternatively, double-click the row that contains the item ID.
    6. In the Related Tasks panel, click Manage Instructions. The Instructions screen is displayed.
  2. From the Manage Instructions for type drop-down list, select an instruction type to view the instructions for the selected instruction type. The list displays all the configured item instruction types.
  3. In the Instructions panel, complete the following steps:
    1. Click Add. The New Instruction dialog box is displayed.
    2. In the Details area, click Enter text manually.
    3. Mandatory. In the Text* field, enter the instruction text.
    4. Click Save. The instruction is added manually to the item.