Catalog index building: guidelines

A catalog organization must build an index of the items in the Sterling™ Order Management System database before customers can run a catalog search.

To set up index building, perform the following tasks:

  • Configure the Create Catalog Index time-triggered transaction.
  • Specify a location for storing index files.
    Note: For applications such as Sterling Store Engagement (Legacy) and IBM® Sterling Call Center that use Sterling Order Management System, before building catalog index, refer to Working with shared locations across containers or virtual machines.

In addition to these mandatory configuration tasks, administrators have the option of configuring synonyms that enable customers to perform a search based on related terms. You can also customize the search configuration by extending the catalog search XML configuration file. For example, if you want the search to support additional locales, extend the catalog search XML configuration file.