Creating AI tools

Create AI tools to connect external services and define how the system interacts with them. This setup helps you reuse service definitions across tools and manage integrations in a consistent way.

1. Log in to Order Hub.
2. From the side navigation menu, select Configuration > Application platform > AI tools.
   The system displays the AI tools window. The AI tools list is organized alphabetically by service group name.
3. Create an AI tool in one of the following ways.

   Duplicating an AI tool to create a new AI tool

   1. Locate the AI tool that you want to duplicate, click the overflow menu icon , and select Save as.
   2. Enter a new AI tool name and click Save. The system saves the new AI tool and displays the Tool details page.
   3. Optional: To modify the tool details, click Edit tool, make the modifications to the tool details, and click Save.
   4. Optional: To modify the flow, click Cancel, modify the subservices and connections, and click Save.

   Using an existing flow to create a new AI tool

   1. In the AI tools window, click the Add icon .
   2. In the Create new tool window, for the Use existing flow option, select True.
   3. Select a flow name and click Next.
   4. Enter an AI tool name and description.
   5. Optional: Set the tool to active.
   6. In the OMS service root field, enter the base URL of your Order Management System APIs.
   7. Select the tool permissions to either read or write.
   8. Enter the schema.
   9. Click Create. The system creates to AI tool, opens it on the canvas, and displays the Tool details page.

   Creating a completely new AI tool

   1. In the AI tools window, click the Add icon .
   2. In the Create new tool window, for the Use existing flow option, select False.
   3. In the Document type field, select a document type from the list.
   4. In the Process type field, select a process type from the list.
   5. Enter a service name.
   6. In the Service group name field, select a service group name from the list.
   7. Optional: Set the service properties.
   8. Select the invocation mode.
      • Asynchronous mode stores and forwards messages.
      • Synchronous mode immediately forwards messages.
   9. Click Next.
   10. Enter a tool name and description.
   11. Optional: Set the tool to active.
   12. In the OMS service root field, enter the base URL of your Order Management System APIs.
   13. Select the tool permissions to either read or write.
   14. Enter the schema.
   15. Click Create. The system creates to AI tool, opens it on the canvas, and displays the Tool details page.
   16. Click Cancel.
   17. Drag one or more subservices to the canvas. For more information about subservices, see Service definition concepts.
   18. Define the required execution logic by arranging and connecting the subservices.
   19. Click Save.