Zendesk

Zendesk is a cloud-based customer service platform for enterprises. It supports creating and managing organizations, as well as creating and updating tickets linked to those organizations.

Triggers

  • New Ticket: Triggers when a new ticket is created
  • Ticket Updated: Triggers when a ticket is updated
  • Followed Ticket Updated: Triggers when a followed ticket is updated

  • Ticket Status: Triggers when a new ticket is created or an existing ticket is opened, solved, or closed

  • New User: Triggers when a new user is created

  • New Organization: Triggers when a new organization is created

Custom Actions

This connector lets you create your own custom actions for performing specific tasks. The actions that you create look and work exactly like the other actions.

Learn more about how to create custom actions.