Cisco Webex Teams Bot

Cisco Webex Teams Bot is a communication platform that allows a bot to post content and collaborate with others on your behalf.

You can create your own bot by using the Cisco Webex Teams Developer Portal and use it to perform specified tasks for you. Click here for more information.

Triggers

  • New Message - Triggers when a new message is posted

  • New Direct Message - Triggers when a new direct message is posted

  • Delete Message - Triggers when a message is deleted

  • New Membership - Triggers when a new membership is created

  • Update Membership - Triggers when an existing membership is updated

  • Delete Membership - Triggers when a membership is deleted

  • New Space - Triggers when a new space is created

Actions

  • Create Membership - Add a member in the specified space through bot

  • Create New Space - Create a space through bot

  • Create Team - Create a team through bot

  • Delete Membership - Delete the specified member through bot

  • Delete Message - Delete the specified message through bot

  • Delete Space - Delete the specified space through bot

  • Delete Team - Delete the specified team through bot

  • Download Attachments - Download the specified attachment through bot

  • Get Attachment Action Details - Retrieve the action details of the specified attachment

  • Get Message - Retrieve the specified message through bot

  • Get Person Details - Retrieve the details of the specified user through bot

  • Get Space Details - Retrieve the details of the specified space through bot

  • Get Space Messages - Retrieve some or all messages from the specified space

  • Get Spaces - Retrieve some or all spaces through bot

  • Get Team Details - Retrieve the details of the specified team through bot

  • List Memberships - Retrieve some or all memberships through bot

  • List People - Retrieve the list of some or all people through bot

  • List Teams - Retrieve the list of some or all teams through bot

  • Post New Message - Post a message to the specified space or to the specified person through bot

  • Send a Private Message - Send a direct message to the specified person through bot

  • Update Team - Update the name of the specified team through bot

Common Questions

  1. How to retrieve an access token from the Cisco Webex Teams Bot to connect with IBM® webMethods Integration

    To retrieve the access token, you first need to login to your Cisco Webex Teams account, and click this link. It takes you to a developer guide for creating a Cisco Webex Teams Bot.

    On the dashboard, the My Apps tab appears next to your profile picture. By clicking this tab, you can view all the bots that are linked to your account.

    Click the bot that you want to use to connect with your Cisco Webex Teams account. (If you do not have any bot created yet, click here to know how to do it.) You are redirected to the bot configuration window.

    Click the Regenerate Access Token link given. Copy the newly generated access token and paste it in the Access Token field in the Cisco Webex Teams Bot connection window and click ADD.

    You can now see the added connection under the Connect to Cisco Webex Teams Bot field. Next, this connection becomes available in all Cisco Webex Teams Bot actions and triggers.

  2. How to create a Cisco Webex Teams Bot

    To create a Cisco Webex Teams Bot, first you need to login to your Cisco Webex Teams account. Next, click the link, and click the My Apps tab that is given next to your profile picture. You are redirected to the My Apps window.

    Click the Add icon. You are prompted to select whether you want to create an integration or a bot. Click Create a Bot. You are redirected to a New Bot configuration window. Complete the required details and click Add Bot.

    This action takes you to the Bot settings page, where you can view all the settings including Access Token for this bot.

    You can use this token during the configuration of the Cisco Webex Teams Bot connection.

  3. What is the difference between Cisco Webex Teams and Cisco Webex Teams Bot

    The main difference between Cisco Webex Teams and Cisco Webex Teams Bot is that the Webex Teams platform allows direct communication, while Webex Teams Bot communicates through the bot. The Get Space Messages action in Cisco Webex Teams retrieves all messages from a space, whereas Cisco Webex Teams Bot only fetches messages that mention the bot.