Turbonomic Actions maintenance

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Setting the log level for Turbonomic Actions

Turbonomic Actions runs in your Service Now environment as a scoped application. To help with maintenance and tracking, Service Now manages logging for scoped applications. You can adjust logging level for scoped applications, including for Turbonomic Actions.

To adjust logging level for Turbonomic Actions, complete the following steps:

  1. Display the sys_properties table.

    For example, you can execute a quick search for sys_properties.list

  2. Find the log level entry for Turbonomic Actions.

    Look for the entry x_turbo_turbonomic.logging.verbosity.

  3. Set the logging level for this entry.

    The log level can be one of:

    • warn
    • info
    • debug
    • error

Maintenance for import set tables

As you work with Turbonomic Actions, it is important that you perform regular maintenance to keep the related tables in order. Because of the amount of data messaging that can occur when Turbonomic Actions manages a typical IT environment, the tables can fill up quickly.

In ServiceNow, an administrator often executes scripts regularly as a way to perform this type of chore. The best practice is to execute daily scripts to delete unnecessary records from tables, and to optionally back up the tables before you delete the records.

Be sure to run scripts daily to clear the following import set tables:

  • x_turbo_turbonomic_ws_action_approval: The Turbonomic Web Service Action Approval table

  • x_turbo_turbonomic_ws_action_record: The Turbonomic Web Service Action Record table

  • x_turbo_turbonomic_ws_change_request: The Turbonomic Web Service Change Request table

  • x_turbo_turbonomic_ws_entity: The Turbonomic Web Service Entity table

  • x_turbo_turbonomic_ws_instance: The Turbonomic Web Service Instance table

In addition, run scripts regularly to clear the following import set tables:

  • x_turbo_turbonomic_turbonomic_action_approval: The Turbonomic Action Approval table

  • x_turbo_turbonomic_turbonomic_action_record: The Turbonomic Action Recordtable

  • x_turbo_turbonomic_x_turbonomic_entity: The Turbonomic Entity table

Before you deploy such maintenance scripts, review the Product Specifications and Release Notes.