Common troubleshooting techniques and self-help information
help you identify and solve problems quickly. For information about
configuring logging properties and changing the log and trace file
names, see Configuring logging and tracing.
Techniques for troubleshooting problems
Troubleshooting is a systematic approach to solving a problem.
The goal is to determine why something does not work as expected and
how to resolve the problem. Certain common techniques can help with
the task of troubleshooting.
ServerToServerFileTransfer
The specified file is transferred from one FTP server directory
to another FTP server directory.
Resume file transfer
If the connection to the FTP server breaks during the transfer
of a file, the transfer can be resumed from the point at which it
was interrupted.
Known issues in editing the Rule Table
When configuring the adapter to filter event files based
on a set of rules, some known issues can occur while editing the Rule
Table in the Properties view. To correct the problem follow the solutions
described here for each of these issues.
Support for global elements without wrapper
When global element without wrapper is used as input type,
you need to take care of using the correct configuration described
for the below listed scenarios to get the expected result.
Global elements in SDOX mode throw exceptions
In SDOX (Service Data Objects - XML Cursor Interface) mode,
the adapter throws the DataBindingException or IllegalArgumentException
exception when the global element feature is used in the business
object structure.
First-failure data capture (FFDC) support
The adapter supports first-failure data capture (FFDC),
which provides persistent records of failures and significant software
incidents that occur during run time in IBM Business Process Manager or WebSphere Enterprise Service Bus.
org.xml.sax.SAXParseException
When the adapter is configured with the XML data handler,
an org.xml.sax.SAXParseException exception is generated if the content
is not in the specified business object format. To correct the problem,
make sure the file content matches the business object structure.
If the file contains multiple business objects, make sure the delimiter
is specified correctly.
Frequently Asked Questions
Answers to a set of frequently asked questions about WebSphere Adapter for FTP.