This topic applies only to the IBM Business Process Manager Advanced configuration.

Creating task work items

You might want to create task work items for new potential owners, for example, when none of the current potential owners can accept any additional work. You might also want to create task work items if the query against the people directory does not return any potential owners. This might happen, for example, in a long-running process if the organization has changed since the process started.

Before you begin

To create a work item for a task instance, you must have the appropriate role for the task. If you are the task administrator, you can create work items for the task instance if it is in one of the following states: ready, claimed, running, finished, or failed. If the task instance is derived from a task template, you can also create work items if the task is in the terminated or expired state.

About this task

In Business Process Choreographer Explorer, complete the following steps to create a work item.

Procedure

  1. Display the task instances that you administer.

    Click Administered By Me under Task Instances in the Views tab navigation pane.

  2. Select the check box next to one or more task instances for which you want to create a work item, and click Create Work Items. The Create Task Work Items page is displayed.
  3. Create the work items.
    1. In the New Owner field, specify the user ID of the new work item owner.
    2. Select one or more roles from the Reason list.

      These roles determine the actions that the assigned person can perform on the new work item.

    3. Click Create.

Results

A work item is created for each role that you specify for the new work item owner.