Viewing task escalations
An escalation notifies the escalation receiver that a user might have problems completing their assigned task on time.
About this task
- A new work item is created, for example, for a manager to take action to support the resolution of the problem.
- If you specified email settings when you configured the human task container, an email is sent to a designated person to inform them about the escalated task.
- An event notification handler is called.
Complete the following steps in Business Process Choreographer Explorer.
Procedure
To view escalations, click My Escalations under
Task Instances in the Views tab navigation
pane.
- To view information about an escalation, click the escalation name.
- To view information about an escalated task, click the task name.