Notifying users about access

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You can configure IBM® Envizi ESG Suite to either send or not send email notifications to users when a user is created.

About this task

Regardless of whether a user is created manually, by using a setup template, or auto provisioned, if you enable email notifications, notifications are sent to the user to notify the user about access.
If your organization does not use SSO using SAML, a user receives two emails when the user is created:
  • An email is sent with the username.
  • One minute later, a second email is sent with a link to activate the user login. When the user clicks the link, the user is prompted to set their password and then log in. The activation link is valid for 48 hours.
If your organization uses SSO using SAML, users receive one mail with their username and a link to the login page.
Note: If your organization has a custom URL for Envizi ESG Suite, the Login link does not use your custom URL, so this feature might not be suitable for your organization.
For more information, refer to Managing single sign-on.

Procedure

  1. As a system administrator, from the main menu, click Admin > Organization Preferences.
  2. Click User Creation Preferences.
  3. Specify whether to send automated emails when a user is activated.
    • Set Automated User Activation Email to Yes if you want users to receive emails when the user is created.
    • Set Automated User Activation Email to No if you do not want users to receive emails when the user is created.
  4. Click Save.