Issues reference
Several fields are included in an issue that provide details about the issue.
Issue fields include the following:
| Field name | Description |
|---|---|
| Issue Id | A unique identifier generated by IBM® Envizi ESG Suite. |
| Updated On | The last date that the issue was updated on. |
| Summary | A free text field that summarizes the issue. |
| Source | The type of entity the issue is raised against, for example, location, account. |
| Related To | The name of the entity that the issue is raised against, for example, Aberfoyle. |
| Unit of Measure | An optional field that is used to identify the data element that the issue relates to, for example, total kWh. |
| Status | The status of the issue. Valid values are raised, investigating, and resolved. |
| Priority | The priority of the issue. Valid values are low, standard, high, and critical. |
| Savings Potential | An optional field to quantify the possible cost savings related to this issue. |
| Unit Variance | An optional field to record a variance in the unit of measure. |
| Assignee | The person assigned to investigate the issue. |
| Category | (Optional) The category assigned to the issue. The Issue type value determines which values are available in the Category and Sub category fields. |
| Sub Category | (Optional) A sub category assigned to the issue. The Issue type value determines which values are available in the Category and Sub category fields. |
| Description | A free text field to add a detailed description. |
| Raised On | The date the issue was raised. |
| Reporter | The person who raised the issue. |
| Issue Type | The type of issue. The value selected determines which values are available in the category and sub category fields. |
| External Identifier | (Optional) An identifier for an external issue. The field is used when you are integrating with an external issue tracking tool. |
| Time Spent (hrs) | An optional field to track the number of hours spent on the issue. |
| Realized Savings | An optional field to quantify the realized cost savings related to the issue. |
| Effective From | (Optional) Apportion the savings to a specified period. The field can also be used as the capture data from date for data capture issues. |
| Effective To | (Optional) Apportions the savings to a specified period. The field can also be used as the capture data to date for data capture issues. |
| Due Date | (Optional) The due date for submitting data capture issues. |
| Percent Complete | The percentage of days with data in the data capture period. The field applies to the data capture issues only. |
| Alert Status | The current status of the alert linked to an issue. The field is used only in the account inactivity alerts. |