Installing the client management service

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Install the client management service for backup-archive clients that run on Linux and Windows operating systems. The client management service collects diagnostic information about backup-archive clients and makes the information available to the Operations Center for basic monitoring capability.

Before you begin

Restriction: The following procedure is applicable only if you installed IBM Storage Protect client management service as a separate component earlier than IBM Storage Protect 8.1.13. In IBM Storage Protect 8.1.13, the installation of a separate client management service package was deprecated and the feature that the client management service provided was integrated into the backup-archive client package.

For information about collecting diagnostic information for the backup-archive client version 8.1.13 and later, see Collecting diagnostic information when the Operations Center and backup-archive clients are at 8.1.13 or later.

  • Review the Requirements and limitations for IBM Storage Protect client management services.
  • Before you install the client management service, ensure that a successful connection was established between the backup-archive client and the server. The server truststore file that the client uses does not have the server Secure Sockets Layer (SSL) certificate until the client system has connected to the server.

Procedure

Install the client management service on the same computer as the backup-archive client by completing the following steps:

  1. Download the installation package for the client management service from an IBM® download site such as IBM Passport Advantage® or IBM Fix Central. Look for a file name that is similar to <version>-IBM Storage Protect-CMS-operating_system.bin.
  2. Create a directory on the client system that you want to manage, and copy the installation package there.
  3. Extract the contents of the installation package file.
  4. Run the installation batch file from the directory where you extracted the installation and associated files. This is the directory that you created in step 2.
  5. To install the client management service, follow the instructions in the IBM Installation Manager wizard.
    If IBM Installation Manager is not already installed on the client system, you must select both IBM Installation Manager and IBM Storage Protect Client Management Services.