From V14.0.5.0 onwards, Auto-upgrade is enabled for Standard Users (Windows users who are not part of the “Administrator” group). Upgrade and Rollback can be performed from the “Package” menu from the Session Manager (Online/Offline).
PCOMMService manages the Auto-Upgrade or Rollback of IBM Personal Communications, and it can be registered in the services during the Base Pack installation.
After successful upgradation, to Rollback to the previous version, click on the “Rollback” menu item from the “Package” menu from the Session Manager (Online/Offline).

