Disaster recovery
- IBM® TRIRIGA® SaaS Flex Disaster Recovery (DR)
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Disaster Recovery Services are available for production TRIRIGA on Cloud Flex environments. All TRIRIGA on Cloud Flex customers receive Standard DR. Customers can opt for Enhanced DR (as an additional service defined).
The differences between Standard and Enhanced DR are summarized below.
| Standard DR | Enhanced DR | |
| Recovery Point Objective (RPO) | 24 hrs | 1 hr |
| Recovery Time Objective (RTO) | 72 hrs | 12 hrs |
| IBM Cloud® Data Centers Utilized | 1 (primary) | 2 (primary and secondary) |
| Local Backup | Yes - every 4 hours | Yes - every 4 hours |
| Secondary Data Center Backup | Yes - every 24 hours | Yes - every 24 hours |
| Passive standby system at secondary data center | No | Yes |
| Live Replication to standby data center | No | Yes |
| DR Failover Mode | Manual | Manual |
- RPO / RTO Descriptions
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Recovery Point Objective (RPO): Acceptable (maximum) amount of time for loss of data. Recovery Time Objective (RTO): Acceptable (maximum) amount of time for system to be unavailable
Note: there is no warranty for RPO / RTO and no service level agreement is available
- Standard DR Description (All TRIRIGA SaaS Flex customers)
- In the event of a disaster where the primary data center location becomes unavailable, the TRIRIGA Application and Database server would be recovered from backup at the primary data center location. If required, IBM will attempt to recover production systems to a separate secondary geographic data center (if available) on a best effort basis. There is no commitment, SLA or set timeline for this component.
- Enhanced DR Description (Optional - available for TRIRIGA SaaS Flex customers at an added cost)
- Enhanced Disaster Recovery includes all the features of Standard DR above. It provides a lower RPO (1 hour) and RTO (12 hours). A warm standby production Application and Database server are provisioned and configured at a secondary IBM Cloud data center location. The DR Database server (DDB) is updated using IBM DB2® HADR from the primary PDB database server. This way, in the event of a disaster, if the primary data center location is lost, the production system can be recovered at the secondary data center location using the DUI and DDB. This service is available at additional cost. There is no commitment, SLA or set timeline for this component.
Note: if customers are using an Oracle database, they must provide a license for Oracle Data Guard to enable database replication described above.
- Enhanced DR Diagram (sample)
IBM Business Continuity Management Position Paper