Configuring provisioning for PagerDuty

Provision users from Verify to a PagerDuty application.

Before you begin

You need an API key that is generated from PagerDuty. You need the access token to configure user provisioning in Verify.

Provisioning provides the following features.

Create new users: New users that are created through Verify are also created in the PagerDuty application.
Delete users: Deactivating the user or disabling the user's access to the application through Verify deletes the user in the PagerDuty application.
Modify user profile: Updates made to the user's profile through Verify are pushed to the third-party application.
User suspend and restore: Suspending a user through Verify deactivates the user and restoring the user through Verify activates the user in the PagerDuty application.
User synchronization and remediation: User synchronization and remediation are not supported for the PagerDuty application.
Fine grained entitlement: Fine grained entitlement is not supported for the PagerDuty application.

Log in as an admin user to your PagerDuty account by using the following URL:
https://<PagerDuty Organization>.pagerduty.com/sign_in
Create the access token in PagerDuty.
1. Navigate to Configuration > API Access.
2. Click Create New API Key.
3. Provide a meaningful description in the Description text box.
4. Click Create Key.
5. Use the API key value from the New API Key pop-up window as the access token.
  
  Note: This key is not displayed again. If you lose it, you might need to remove the API key and create a new one.