Managing your IBM Verify authenticators

Configure and manage authentication factors for two-step verification (2FA) to secure your IBM® Verify account. Two-step verification (2FA) enhances account security by requiring a second authentication method to verify your identity when your access your IBM Verify account on a computer or mobile device.

Note: Your tenant administrator determines the available authentication factors for your account.

Before You Begin

To use the IBM Verify mobile app as an authenticator, download and install it from the App Store or Google Play.

If your application or security policies require 2FA, you must register at least one instance of the IBM Verify mobile authenticator app to enable it as a 2FA option during authentication.

Note: If your account requires a minimum number of enrollments, the enrollments must be unique. For example, if you use the same phone number for text messages and phone calls, it is only one enrollment. If you use your cell phone number for text messages and your office phone number for phone calls, then they are two enrollments.