Supported data types for ServiceNow custom attributes

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Use these data types when you configure your ServiceNow application profile.

Table 1. Support data types for ServiceNow custom attributes

The table describes the ServiceNow data type, the number of values and the corresponding Verify data type. It also provides descriptions or considerations for each of the data types.

ServiceNow data type Verify data type Considerations
String String The maximum length can be customized.
True/False Boolean/string The string values true or false can be passed. If the string contains other characters, the endpoint ignores it.
Integer Number/string A string value or a number like "1234" can be passed. If it contains characters, the endpoint ignores it.
Floating point number String A string value or a number with up to 7 digits after the decimal point can be passed. If it contains other characters, the endpoint ignores it.
Decimal String A string value or a number with up to 2 digits after the decimal point can be passed. If it contains other characters, the endpoint ignores it.
Long String Same as integer, but allows to store higher numbers. If the string contains other characters, the endpoint ignores it.
Date String The accepted format is YYYY-MM-DD. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Datetime String The accepted format is YYYY-MM-DD HH:mm:ss. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Time String Since 1970, the accepted format is YYYY-MM-DD HH:mm:ss, but only HH:mm:ss is used to track the time. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Color String An appropriate color name is passed. If the string contains other characters, the endpoint ignores it.
Ip Address String IPv4 and IPv6 addresses can be passed. If the string contains other characters, the endpoint ignores it.
Due date String The accepted format is YYYY-MM-DD HH:mm:ss. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Calendar date time String The accepted format is YYYY-MM-DD HH:mm:ss. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Choice String One choice from the list of choices can be passed. If more than one choice or string is passed, the endpoint ignores it.
Currency String A decimal value with four digits after the decimal point is passed. If it is reset, it is set to 0. If the string contains other characters, the endpoint ignores it.
Field name String A reference field for a field name in the table selected in a Table Name field type. If the string contains other characters, the endpoint ignores it.
HTML String If an invalid HTML string is passed, the endpoint ignores it.
List String A reference field that accepts multiple references. If the string contains other characters, the endpoint ignores it.
Percent complete String A decimal value is passed. If the string contains other characters, the endpoint ignores it.
Phone number String The string that is passed must be in E164-compliant format. If the string contains other characters, the endpoint ignores it.
Price String A decimal value is passed. If it is reset, it is set to 0. If the string contains other characters, the endpoint ignores it.
Script String The maximum length can be customized.
Script plain String The maximum length can be customized.
String UTF String The maximum length can be customized.
Suggestion String The maximum length can be customized.
Translated text String The maximum length can be customized.
Translate HTML String The maximum length can be customized.
UTC Time String Since 1970, the accepted format is YYYY-MM-DD HH:mm:ss, but only HH:mm:ss is used to track the time. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Wiki String The maximum length can be customized.
Workflow String The maximum length can be customized.
Duration String Since 1970, the accepted format is YYYY-MM-DD HH:mm:ss, but only HH:mm:ss is used to track the time. If other characters are passed in the string, the endpoint might parse it incorrectly and store a wrong value.
Note: The API does not support the required field constraint. If a User table’s column is created with the required field constraint, ServiceNow can create users without the required field through the API. All columns support the read-only and default value constraints.