RTMC0500E A connection to the database could not be established: reason

Where

reason
The reason that caused the error.

Last updated

Added for PUT15.

Explanation

During runtime metrics collection processing, the system was unable to connect to the database.

System action

Runtime metrics collection processing ends.

User response

Complete the following steps:
  1. Verify that the database is specified correctly. Ensure that the name of the database, domain name or IP address, and username and password are correct.
  2. Run runtime metrics collection again.