Prebuilt agents

Edit online

Prebuilt agents on IBM watsonx Orchestrate are ready-to-use templates designed to perform specific business tasks by integrating with enterprise systems and applications. They accelerate adoption by providing predefined workflows, tool integrations, and AI capabilities that you can reuse or customize.

Before you begin

To ensure agents and tools function reliably, connect your apps using valid credentials and follow the required configuration steps. Incorrect setup prevents agents and tools from responding or performing as expected. See Connecting apps for prebuilt agents for more details.
Verify that the agent is available in your deployment environment. Some prebuilt agents are not available in every environment. See Prebuilt agent feature parity across deployments for a complete compariso

Viewing a prebuilt agent

When you select an agent from the catalog, the details page opens with two main tabs: Overview and Configuration details. These tabs help you understand what the agent does and how it is set up.

You may also see a Use as template action, which lets you create a custom agent based on the selected one.

Agent overview

The Overview tab gives you a clear summary of the agent and the resources it uses.

Table 1. Overview
Details	Description
Description	The Description explains what the agent is designed to do and the types of tasks it supports. This helps you quickly confirm whether the agent fits your use case.
Tools	The Tools section lists all the tools the agent uses. You can browse the list or use the search bar to look for specific tools. Each tool entry includes a short explanation of what the tool does and the application it connects to.
Agents	Some agents can delegate tasks to other agents. The Agents section displays these collaborator agents when they are available. If the selected agent has no collaborators, the section displays an empty‑state message.

Configuration details

The Configuration details tab provides the technical information needed for reference, auditing, or reuse.

Table 2. Configuration details
Details	Description
Model	Shows the AI model used by the agent.
Agent ID	A unique identifier you can use for tracking, referencing, and integration.

Depending on the agent type and updates, you see an informational banner at the top that provides quick access to key resources such as demo videos, documentation, and case studies. These resources are based on the agent specification and are determined by the agent provider. If no resources are available, the banner will not be shown. This feature is currently available for globally accessible agents, including IBM-provided domain agents and partner-provided ones.

Metadata panel

The right‑hand panel gives you quick access to key information about the agent. You can view:

Table 3. Metadata panel
Details	Description
Published status	Indicates whether the agent is published and available for use.
Categories	The business domains the agent supports, such as HR, Procurement, IT, or Sales.
Version	The current version of the agent, with a link to view recent versions if available. See Managing agent and tool versions for more details.
Last updated	The date when the agent was last revised.
Languages supported	The languages the agent can understand or operate in.
Offering	The solution or product area the agent belongs to.

Depending on the agent, you may see additional metadata that helps you understand its capabilities and configuration.

Using prebuilt agents

You can run a prebuilt agent directly in Orchestrate Chat:

From the main menu, click Chat.
From the Agents dropdown, select the agent you want to use.
Enter a natural‑language request based on your task.
The agent responds using its configured capabilities, tools, and workflows.

For detailed guidance, see Using agents in Orchestrate Chat.

What to do next

Ready to take the next step? See Categories to browse agents and tools organized for easy discovery.

The prebuilt agents and tools are grouped into categories to help you quickly find solutions based on your use cases and workflow requirements.