Adding application support SQL files from Manage Tivoli Monitoring Services on Windows

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About this task

To add application support SQL files to the hub monitoring server on z/OS®, complete this procedure.

Procedure

  1. Ensure that the hub monitoring server is running.
  2. On a Windows® workstation where the application support files are installed, select Start > Programs (or All Programs) > IBM Tivoli Monitoring > Manage Tivoli Monitoring Services.
  3. On the Manage Tivoli Monitoring Services window, select Actions > Advanced > Add TEMS application support.
  4. On the Add Application Support to the TEMS window, select On a different computer and click OK.
  5. When you are prompted to ensure that the hub monitoring server is configured and running, click OK.
  6. On the Non-Resident TEMS Connection window, provide the hub monitoring server TEMS name (node ID), specify that it is a hub, select the communication protocol to use in sending the application support SQL files to the hub, and provide any values required by the selected communication protocol. Then click OK to continue.
    If you made a note of the TEMS name you specified when you defined the runtime environment, find it now. Otherwise, you can find the TEMS name as the case-sensitive value of the CMS_NODEID environment variable in this location: 
    rhilev.rte.RKANPARU(KDSENV)
  7. On the next panel, select the products for which you want to add application support. (If you want to collect historical data, be sure to select the Warehouse Proxy and Summarization and Pruning agents, in addition to any monitoring agents you have purchased.) Then specify whether you want to add the default managed system groups to situations when you process the application support files:
    All
    Add the default managed system groups to all applicable situations.
    Tip: Make this selection if you have never customized situations from previous releases.
    None
    Do not add the default managed system groups to any situation.
    Tip: Make this selection if you do not want any predefined managed system groups to be applied to your environment.
    New
    Add the default managed system groups to all situations from the application support packages being installed for the first time. Modifications are not made to managed system groups in previously upgraded application support packages.
    Tip: Make this selection if you have customized situations from previous releases and you want to protect your customized settings, but you want to apply the predefined managed system groups to new situations.

    Make a selection and click OK. The SQL application support files are added to the hub monitoring server. This process might take several minutes, depending on the number of products.

    Tip: Not all situations support the default managed group setting. You might have to define the distribution of some situations later from the Tivoli Enterprise Portal. For more information about managed system groups, see the IBM Tivoli Monitoring: Tivoli Enterprise Portal User's Guide.
    The Application Support Addition Complete window gives you information about the status and location of the SQL application support files. A return code of 0 (rc=0) indicates that the process succeeded.
  8. Click Save As if you want to save the information in a text file. Click Close to close the window.

    If the Application Support Addition Complete window is not displayed after 20 minutes, look in the IBM\ITM\CNPS\Logs\NonResSeedkpp.log files (where pp is the 2-character code for each monitoring agent) for diagnostic messages that help you determine the cause of the problem. See the IBM Tivoli Monitoring: Messages Guide and IBM Tivoli Monitoring: Troubleshooting Guide for information about messages and abnormal return codes.

  9. Stop and restart the hub monitoring server.