Server requirements

The hardware required by the server component depends on the number of computers that are administered and the frequency defined for their status updates. The distributed architecture of IBM® Endpoint Manager for Remote Control allows a single server to support hundreds of thousands of computers.

The computer on which you install the IBM Endpoint Manager for Remote Control server must have the minimum following items or capability:

1. 1 Quad core or 2 dual core processors. 2.40 GHz with supported OS.
2. A minimum of 4 GB of memory.
3. A minimum of 2 GB of storage or hard drive space to install, and an average of 2 MB per client in the database.
4. A minimum screen resolution of 800 by 600 pixels is required when performing an automated server installation.
5. Adequate space for storing session video recordings. Recordings are stored on the hard drive and their size can vary depending on the duration and screen activity of the session. On average a 5 minutes session, 8 bits mode, can use about 2 MB of space.
6. A network card that supports TCP/IP.
7. A supported browser.
8. OS for server is Windows Servers, Linux RHEL 5.0, 6.0, SUSE (SLES) 10, 11.
9. When using Oracle as the database you must use the 10.2g JDBC 4 drivers for Oracle. Alternatively, if you are using the Oracle 11g drivers, oracle.increment.keys.off=1 must be set in the trc.properties file. Restart the server service.

Platform Support

The following platforms are supported when using the installation tasks

1. Windows Server 2003 Standard R2 , 32 and 64 bit, and Windows Server 2003 Enterprise, 32 and 64 bit.
2. Windows 2008 Server R1 Standard and R1 Enterprise, 32 and 64 bit, and R2 Standard, R2 Enterprise and R2 Datacenter.
3. Windows 2012 Server R1 Standard and R1 Enterprise, 32 and 64 bit, and R2 Standard, R2 Enterprise and R2 Datacenter.
4. Red Hat Enterprise Linux 5.0 and 6.0 for Intel x86, 32 bit only and 5.0 and 6.0 for AMD and eMT 64 bit.
5. SUSE Linux Enterprise Server 10 and 11 for Intel x86 and AMD and eMT 64 bit.