Accessibility in Heritage Process Portal

Accessibility features and keyboard navigation help you use the product if you have a disability, such as restricted mobility or limited vision.

Accessibility features

The following list summarizes the accessibility features in Heritage Process Portal and Heritage Process Portal spaces.
  • Keyboard-only operation
  • Interfaces that screen readers commonly use
  • Information communicated independently of color
  • Accessible documentation
  • Interfaces that do not induce seizures from photosensitivity

Keyboard navigation

Heritage Process Portal and Heritage Process Portal spaces use standard Microsoft Windows navigation keys. For a list of standard keyboard shortcuts in Microsoft Windows, see the Keyboard Assistance information from Microsoft.
The following list identifies keyboard navigation techniques that are specific to Heritage Process Portal:
Stream tab
To leave the Stream tab, press Esc.
Details, Stream, and Experts tab
To access the IBM Connections™ business card for a user on these tabs, press Tab until you get to the user you are interested in, and then Ctrl+Enter twice.
Organize tabs list
The following table summarizes the keyboard navigation techniques for the Organize tabs list where Heritage Process Portal users change the tab order and designate dashboards and saved searches as either displayed or hidden tabs. For dragging and dropping a tab to work when the JAWS screen reader is running, turn off the virtual PC cursor mode by pressing Insert+Z. However, for JAWS to read the snapshot names in the Organize tabs list, turn on the virtual PC cursor mode by pressing Insert+Z.
Table 1. Keyboard navigation in the Organize tabs list
Action Key
Change the focus to the item that you want to move. Press Tab or Shift+Tab.
Select an item in the list. Press the space bar.
Move the item to a new location in the list. Use the up arrow and down arrow keys.
Set the item to its new location in the list. Press the space bar.
Set the item to its new location, select it, close the list, and show the item in a tab. Press Enter.
Cancel the operation and leave the item where it was originally. Press Esc or Tab.
Diagram view
The diagram supports both tree-style navigation and graph-style navigation when you use the Tab key. You can switch between the two types of navigation. Graph traversal is controlled by the order in which the diagram is constructed.
Table 2. Keyboard navigation in the Diagram view
Action Key
Go to the first swimlane. Press Tab, and then press the down arrow key.
Toggle between the tree-style navigation and the graph-style navigation that uses links. Press F8.
Clear the focus and all elements in the current selection. Press Esc.
Traverse the diagram. Use the arrow keys to traverse the diagram in accordance with the selected navigation style. For more information about the use of the arrow keys, refer to the table for the corresponding navigation style in Changing current focus from the keyboard.
Zoom in on the diagram. Press Tab until you get to the slider, and then use the Left Arrow and Right Arrow keys to zoom in and out.
Toggle between a subprocess activity and its parent process. Press Enter to open the subprocess activity.

To return to the parent process, press Esc. This action closes the diagram view, and then you can reopen it.
Traverse the diagram for a subprocess activity. Press F8 twice to turn on tree-style navigation. Use the arrow keys to traverse the nodes in the diagram.

Press F8 again, to switch to graph-style navigation. Use the arrow keys to traverse the nodes and links in the diagram.

For more information about the use of the arrow keys, refer to the table for the corresponding navigation style in Changing current focus from the keyboard.
Leave the Diagram view. Press Esc.
Print the diagram. Press Tab until you get to the Print Diagram button, and then press Enter to open the Print window.
Date selection in the Modify Task window, Change Process Due Date window, and Ad Hoc Reports page
Table 3. Keyboard support for date selection
Action Key
Traverse between date cells. Press the left arrow, right arrow, up arrow, and down arrow keys.
Go to the same day in the next month. Press Page Down.
Go to the same day in the previous month. Press Page Up.
Go to the same day in the next year. Press Ctrl+Page Down.
Go to the same day in the previous year. Press Ctrl+Page Up.
Go to the first day in the month. Press Home.
Go to the last day in the month. Press End.
Select the date. Press Enter.
View Instance page
Heritage Process Portal includes a page for working with process instances. A section on the upper right of the page summarizes the progress of the instance. If you are a JAWS user, complete the following steps to get the information that is shown on the timeline:
  1. Press Tab until your reach the Stream button.
  2. Press the up arrow key to hear the timeline information.
This topic applies only to the IBM Business Process Manager Advanced configuration.Heritage Process Portal spaces
This topic applies only to the IBM Business Process Manager Advanced configuration.
  • When the borders for a widget are hidden, the widget menu and minimize and maximize controls are unavailable. To show the borders to access these controls, press Tab until the widget has focus and then press Enter. This action is the same as hovering over the widget with the mouse and then clicking the Show title bar link.
  • When you create or edit a space, you can skip to the Save button by using an accelerator. In Mozilla Firefox, use Shift+Alt+X. For Microsoft Internet Explorer, use Alt+X.

Interface information

The following list contains interface information that is specific to Heritage Process Portal:
  • Customizing display attributes: Heritage Process Portal: relies on cascading style sheets to render the user interface correctly. However, the application provides equivalent facilitation if you have reduced vision by using your system display settings, including high-contrast mode. You can also increase the size of Heritage Process Portal pages by using your browser zoom feature.
  • Browsing to the sidebar: A WAI-ARIA main landmark is provided to help you go directly to the sidebar panel that contains the Launch, Following, and Mentions tabs when you use a screen reader.
  • Zooming activity details in a Diagram view in Mozilla Firefox: Go to the activity. When the activity details appear, click the window, and then Ctrl+Plus sign key (+) to zoom in and Ctrl+Minus sign key (-) to zoom out of the diagram.
  • Using JAWS with forms controls: Generally, JAWS automatically changes from the virtual PC cursor mode to forms mode when it encounters forms controls, such as input tags. If a control does not respond to the keyboard, press Insert+Z to turn off the virtual PC cursor mode.
  • Using dashboards: The dashboards provided with Heritage Process Portal have the following accessibility capabilities and limitations:
    • In Heritage Process Portal V8.5.0 and earlier releases, the My Team Performance dashboard and the Process Performance dashboard, which were based on the scoreboard technology from earlier releases, were not fully accessible. Those dashboards were deprecated in V8.5.0 and replaced with the Team Performance dashboard and the new Process Performance dashboard, which are fully accessible.
    • The SLA Overview dashboard and the My Performance dashboard have accessibility limitations. They can be zoomed up to 200 percent, and they are visible in high-contrast mode. However, they have only partial keyboard and minimum contrast support, and their graphical charts have no text alternatives.
This topic applies only to the IBM Business Process Manager Advanced configuration.The following list contains special instructions if you use the JAWS screen reader with Heritage Process Portal spaces and the widgets that they contain:
  • If a widget has focus and JAWS does not say the widget name, press Insert+Z to turn off the virtual PC cursor. JAWS then says the widget name. JAWS also says the controls on the widget border when you use the Tab key to browse through them.
  • To make JAWS read the contents of the in-focus widget, press Insert and the down arrow (Say All).
  • In the Create Space window, traverse between the radio buttons by pressing the up arrow or down arrow keys twice. If you press the arrow key only once, the drop-down list that is associated with the radio button item gets focus. This behavior differs from the standard Windows behavior where pressing the arrow key once puts the focus on the other radio button. You can also put focus on the drop-down list by pressing Tab.
  • In the Create Space window, if you use F4 to open a drop-down list, press Insert+Z to turn off the virtual PC cursor so that you can select an item from the list.

IBM and accessibility

For more information about the commitment that IBM® has to accessibility, see the IBM Human Ability and Accessibility Center.

Parent topic: Accessibility of IBM Business Process Manager