Managing corporate email messages in MaaS360 Secure Mobile Mail

Follow these steps to manage your corporate email messages in MaaS360® Secure Mobile Mail.

Procedure

  1. Tap the MaaS360 app icon MaaS360 app icon, and then tap the Email icon Email icon.
    The screen adapts to the device type (smartphone or tablet) and orientation (portrait or landscape) when the MaaS360 Secure Mobile Mail Inbox is displayed.
    The MaaS360 Secure Mobile Mail Inbox works similar to the inbox for your personal email account. Swipe left to view the More, Flag/Unflag, and Delete icons or swipe right to mark the email message as Unread.
  2. Tap the More icon to complete any of the following actions on the email message:
    • Mark an email message as Read.
    • Reply to the sender of the email message.
    • Reply to the sender and the receivers of the email message.
    • Forward the email message.
    • Move the message to a folder in your MaaS360 Secure Mobile Mail container.
    • Set a reminder to respond to the email message.
  3. Tap an email message.
    The contents of the email message are displayed on your screen.
  4. Choose one of the following options:
    • Use the Quick Switch icons to quickly access other features or apps in the MaaS360 app container.
      1. Tap the Quick Switch icon Quick Switch icon. The list of Quick Switch icons is displayed.
        Quick Switch icon list
        Icon Description
        1 - Lock Locks the MaaS360 Secure Mobile Mail container and displays the log in screen.
        2 - Folder Accesses IBM® MaaS360 Mobile Content Management (Docs).
        3 - Contacts Accesses your contacts.
        4 - Cancel Cancels your action and returns to the list of email messages.
        5 - Calendar Accesses your calendar.
        6 - Inbox Accesses your MaaS360 Secure Mobile Mail Inbox.
      2. To change the location of the Quick Switch icons, follow these steps:
        1. Tap the Settings icon Settings icon.
        2. Tap Quick Switch Alignment.
        3. Tap Left, Right, or Hide.
    • To return to the MaaS360 Secure Mobile Mail container, tap the Return icon Return icon. The following screen is displayed:
      Icon Description
      1 - Inbox (Tablets only) Displays the email message in full screen mode.
      2 - Previous Displays the previous email message from the list of messages.
      3 - Next Displays the next email message in the list of messages.
      4 - Flag Flags the email message.
      5 - Folder Moves the email message to a folder.
      6 - Trash Deletes the email message.
      7 - Reply Creates a reply to the email message.
      8 - Pencil Creates an email message.
    • To organize email messages by conversations or threads, follow these steps:
      1. Tap the email message in the MaaS360 Secure Mobile Mail Inbox to view all the email messages in the thread.
      2. Tap the check mark next to the email message to delete that email message from the thread.
      3. To disable organizing email messages by thread, follow these steps:
        1. Tap the Settings icon Settings icon.
        2. Tap Mail, Contacts, Calendars, Tasks.
        3. Disable Organize by Thread.
    • To organize email messages by folder type, tap the MaaS360 Secure Mobile Mail Inbox icon to view a list of folders, and then tap the individual folder to view the content of that folder.