IBM MaaS360 billed services

IBM® MaaS360® features are available for customers to enable in the form of services. Depending on the license entitlement, these services are available for customers to turn on from the IBM MaaS360 Portal Services section or as settings in the IBM MaaS360 policies. IBM MaaS360 license management monitors the activation of these services on devices to determine license usage. The service usage is aggregated for a device or a user, depending on whether the license model is per device or per user.

List of IBM MaaS360 billed services

The following IBM MaaS360 services include how the service is enabled and how the service usage is calculated.

For details on the list of services that are available with each of the different IBM MaaS360 licenses, see the service description at https://www.ibm.com/software/sla/sladb.nsf/latest/sd-6741.

The following combination of criteria is used to enable and track the usage of the various IBM MaaS360 services.
  • Portal service
    Services that are listed on the Services page in the IBM MaaS360 Portal. For more information, see Configuring services in the IBM MaaS360 Portal.
  • Policy setting
    The service is enabled in an IBM MaaS360 policy. For more information, see IBM MaaS360 security policies overview.
  • Installed service on the device
    Enter criteria in the Advanced Search option to view services that are installed on the device (Device > Installed Services).
Table 1. Mobile Device Management
Platform How is the service enabled? How is the usage tracked?
iOS
Portal service
Enable Setup > Services > Mobile Device Management > Mobile Device Management for iOS.
 The managed status of the device is Enrolled.
Note: The Managed Status attribute in Advanced Search is part of the Hardware Inventory category.
Android
Portal service
Enable Setup > Services > Mobile Device Management > Mobile Device Management for Android.
 The managed status of the device is Enrolled.
Note: The Managed Status attribute in Advanced Search is part of the Hardware Inventory category.
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Table 2. Laptop Device Management
Platform How is the service enabled? How is the usage tracked?
macOS
Portal service
Enable Setup > Services > Laptop and Desktop Management > macOS MDM Management.
 The device is managed by the MaaS360 agent or the macOS MDM agent.
Windows
Portal service
Enable Setup > Services > Laptop and Desktop Management Windows Desktop and Laptop Management.
 The device is managed by the MaaS360 DTM agent or by the Microsoft MDM agent.
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Table 3. Mobile Application Management
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > Mobile Application Management > App Management & Distribution.
  • The App Catalog is available on the device.
Notes:
  • For MDM, the App Catalog is installed automatically even with no app distributions. The IBM MaaS360 app is available by default.
  • For SPS, the App Catalog is available as part of the IBM MaaS360 app when there is at least one app that is distributed to the device apart from IBM MaaS360.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists the App Catalog as a service that is installed on the device.
Android
  • Portal service
    Enable Setup > Services > Mobile Application Management > App Management & Distribution.
  • At least one platform-specific app other than the IBM MaaS360 app is distributed to the device.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists the App Catalog as a service that is installed on the device.
Windows
  • Portal service
    Enable Setup > Services > Mobile Application Management > App Management & Distribution.
  • At least one platform-specific app other than the IBM MaaS360 app is distributed to the device.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists the App Catalog as a service that is installed on the device.

OR

The Apps Distributed category for the device lists at least one app with an Installed, Pending Install, Pending Update, or Installing status.
macOS
  • Portal service
    Enable Setup > Services > Laptop and Desktop Management > macOS MDM Management.
  • The device is enrolled and the App Catalog (you can change the default name with the MaaS360 branding feature) app is installed.
 The App Catalog status for the device is enabled at Device > App Distributions > Distribution Details > App Catalog Enabled.
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Table 4. Application Security
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > Mobile Application Management > Workplace App Security.
  • Policy setting
    Add an enterprise iOS app to the App Catalog, enable the Apply WorkPlace Policy option from the Wrapping and Signing tab, and then distribute the app to devices. For more information, see Adding an enterprise app for iOS and Deploying apps to devices.
  • Portal service
    Setup > Services > Mobile Application Management > Workplace App Security is enabled.
  • Policy setting
    An enterprise app was added to the App Catalog with the Apply WorkPlace Policy setting enabled and then distributed to the device.
Android
  • Portal service
    Enable Setup > Services > Mobile Application Management > Workplace App Security.
  • Policy setting
    Add an enterprise Android app to the App Catalog, enable the Apply WorkPlace Policy option from the Wrapping and Signing tab, and then distribute the app to devices. For more information, see Adding an enterprise app for Android and Deploying apps to devices.
  • Portal service
    Setup > Services > Mobile Application Management > Workplace App Security is enabled.
  • Policy setting
    An enterprise app was added to the App Catalog with the Apply WorkPlace Policy setting enabled and then distributed to the device.
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Table 5. MaaS360 Enterprise Browser
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > MaaS360 Browser.
  • Policy setting
    Enable the MaaS360 Browser service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
  • The IBM MaaS360 Browser app is installed on the device.

OR

  • Portal service
    Enable Setup > Services > MaaS360 Browser > URL Filtering.
  • The IBM MaaS360 Browser app is used at least once on the device.
  • Portal service
    Setup > Services > MaaS360 Browser is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists MaaS360 Browser as a service that is installed on the device.
Android
  • Portal service
    Enable Setup > Services > MaaS360 Browser .
  • Policy setting
    Enable the MaaS360 Browser service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
  • The IBM MaaS360 Browser app is installed on the device.

OR

  • Portal service
    Enable Setup > Services > MaaS360 Browser > URL Filtering.
  • The IBM MaaS360 Browser app is used at least once on the device.
  • Portal service
    Setup > Services > MaaS360 Browser is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists MaaS360 Browser as a service that is installed on the device.
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Table 6. MaaS360 Enterprise Mail
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > MaaS360 Mail.
  • Policy setting
    Enable the MaaS360 Mail service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.

    OR

    Policy setting
    Configure MaaS360 Mail in the WorkPlace settings in the iOS MDM Policy that is assigned to the device at Security > Policies > iOS MDM Policy > WorkPlace Settings > Mail.
Note: WorkPlace settings in the iOS MDM policy are only available when the Use WorkPlace Settings in MDM Policies customer property is enabled by the administrator.
  • Portal service
    Setup > Services > MaaS360 Mail is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists MaaS360 Mail as a service that is installed on the device.
Android
  • Portal service
    Enable Setup > Services > MaaS360 Mail.
  • Policy setting
    Enable the MaaS360 Mail service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
Note: WorkPlace settings are not available in the Android MDM policy.
  • Portal service
    Setup > Services > MaaS360 Mail is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists MaaS360 Mail as a service that is installed on the device.
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Table 7. Gateway for Apps
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable the following.
    • Setup > Services > Mobile Application Management > WorkPlace App Security
    • Setup > Services > Enterprise Gateway
  • Policy setting
    Enable the Workplace App Container service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
  • Policy setting
    Enable the Enable MaaS360 Gateway For Workplace Apps option in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace Apps > Enterprise Gateway.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists Workplace SDK MaaS360 Enterprise Gateway as a service that is installed on the device.
Android
  • Portal service
    Enable the following.
    • Setup > Services > Mobile Application Management > WorkPlace App Security
    • Setup > Services > Enterprise Gateway
  • Policy setting
    Enable the Workplace App Container service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
  • Policy setting
    Enable the Enable MaaS360 Gateway For Workplace Apps option in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace Apps > Enterprise Gateway.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists Mobile Enterprise Gateway for Enterprise Apps as a service that is installed on the device.
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Table 8. Gateway for Browser
Platform How is the service enabled? How is the usage tracked?
iOS
  • Upload Browser MaaS360 Enterprise Gateway from the MaaS360 app.
    • Portal service
      Enable the following.
      • Setup > Services > MaaS360 Browser > Intranet Access
      • Setup > Services > Enterprise Gateway
    • Policy setting
      Enable the MaaS360 Browser service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services and enable the Enable MaaS360 Gateway for Intranet Access option in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > Browser > Enterprise Gateway.
    • The MaaS360 Browser app is installed on the device.
  • Upload MaaS360 Browser Gateway from the MaaS360 Browser.
    • Portal service
      Enable Setup > Services > MaaS360 Browser > Intranet Access.
    • The MaaS360 Browser app is used at least once by the device.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists MaaS360 Browser Gateway or MaaS360 Browser or MaaS360 Enterprise Gateway as services that are installed on the device.
Android
  • Upload Mobile Enterprise Gateway for Intranet Access from the MaaS360 app.
    • Portal service
      Enable the following.
      • Setup > Services > MaaS360 Browser > Intranet Access
      • Setup > Services > Enterprise Gateway
    • Policy setting
      Enable the MaaS360 Browser service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services and enable the Enable MaaS360 Gateway for Intranet Access option in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > Browser > Enterprise Gateway.
  • Upload MaaS360 Browser Gateway from the MaaS360 Browser.
    • Portal service
      Enable Setup > Services > MaaS360 Browser > Intranet Access.
    • The IBM MaaS360 Browser app is used at least once by the device.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists MaaS360 Browser Gateway or MaaS360 Browser or MaaS360 Enterprise Gateway as services that are installed on the device.
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Table 9. Gateway for Documents
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable the following.
    • Setup > Services > Mobile Content Management > Gateway for docs
    • Setup > Services > Enterprise Gateway
  • At least one of the following Content Sources that enables intranet content is available on the device.
    • IBM Connections
    • Microsoft SharePoint
    • Windows File Share
    • CMIS Sources (Docs > Content Sources > Other Sources)
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists one of the following services as installed on the device.
  • CMIS MaaS360 Enterprise Gateway
    Note: At least one MEG CMIS Share must be distributed and available on the device.
  • SharePoint MaaS360 Enterprise Gateway
    Note: At least one MEG Sharepoint Share must be distributed and available on the device.
  • Windows File Share MaaS360 Enterprise Gateway
    Note: At least one MEG WFS Share must be distributed and available on the device.
  • IBM Connections MaaS360 Enterprise Gateway
    Note: At least one MEG IBM Connection Share must be distributed and available on the device.
Android
  • Portal service
    Enable the following.
    • Setup > Services > Mobile Content Management > Gateway for docs
    • Setup > Services > Enterprise Gateway
  • At least one of the following Content Sources that enables intranet content is available on the device.
    • IBM Connections
    • Microsoft SharePoint
    • Windows File Share
    • CMIS Sources (Docs > Content Sources > Other Sources)
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists one of the following services as installed on the device.
  • CMIS MaaS360 Enterprise Gateway
    Note: At least one MEG CMIS Share must be distributed and available on the device.
  • SharePoint MaaS360 Enterprise Gateway
    Note: At least one MEG ISP Share must be distributed and available on the device.
  • Windows File Share MaaS360 Enterprise Gateway
    Note: At least one MEG WFS Share must be distributed and available on the device.
  • IBM Connections MaaS360 Enterprise Gateway
    Note: At least one MEG IBM Connection Share must be distributed and available on the device.
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Table 10. Content Management (Non-MEG Sources)
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > Mobile Content Management > Corporate Content Sources.
  • At least one of the following Content Library documents or folders, or one of the following Content Sources (that is not configured from the MaaS360 Gateway) is available on the device.
    • IBM Connections Files
    • Microsoft SharePoint
    • Microsoft OneDrive
    • Box
    • Google Drive
    • Other Sources
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists one of the following services as installed on the device.
  • Corporate Docs
    Note: At least one document or folder must be distributed and available in Corp Docs on the device.
  • CMIS Resources
    Note: At least one CMIS Share must be distributed and available on the device.
  • Corporate SharePoint Access
    Note: At least one sharepoint site must be distributed and available on the device.
  • IBM Connections
    Note: At least one IBM Connection Share is distributed and available on the device.
  • Public Cloud integration for Docs
    Note: At least one Box, GoogleDrive, OneDrive share must be shared and available on the device.
Note: Content sources that use the Rover Gateway also mark the device as using the following services.
  • Mobile Enterprise Gateway for IBM Connections
  • Mobile Enterprise Gateway for Internal SharePoint
  • Mobile Enterprise Gateway for Other Protocols
Android
  • Portal service
    Enable Setup > Services > Mobile Content Management > Corporate Content Sources.
  • At least one of the following Content Library documents or folders, or one of the following Content Sources (that is not configured from the MaaS360 Gateway) is available on the device.
    • IBM Connections Files
    • Microsoft SharePoint
    • Microsoft OneDrive
    • Box
    • Google Drive
    • Other Sources
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists one of the following services as installed on the device.
  • Corporate Docs
    Note: At least one document or folder must be distributed and available in Corp Docs on the device.
  • CMIS Resources
    Note: At least one CMIS Share must be distributed and available on the device.
  • Corporate SharePoint Access
    Note: At least one sharepoint site must be distributed and available on the device.
  • IBM Connections
    Note: At least one IBM Connection Share must be distributed and available on the device.
  • Public Cloud integration for Docs
    Note: At least one Box, GoogleDrive, OneDrive share must be shared and available on the device.
Note: Content sources that use the Rover Gateway also mark the device as using the following services.
  • Mobile Enterprise Gateway for IBM Connections
  • Mobile Enterprise Gateway for Internal SharePoint
  • Mobile Enterprise Gateway for Other Protocols
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Table 11. Mobile Document Editor
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > Mobile Content Management > MaaS360 Editor.
  • Policy setting
    Enable the Docs Editor service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
  • The IBM MaaS360 Editor app is installed on the device.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists IBM MaaS360 Editor as a service that is installed on the device.
Android
  • Portal service
    Enable Setup > Services > Mobile Content Management > MaaS360 Editor.
  • Policy setting
    Enable the Docs Editor service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
  • The IBM MaaS360 Editor app is installed on the device.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists IBM MaaS360 Editor as a service that is installed on the device.
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Table 12. Mobile Document Sync
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > Mobile Content Management > Content Sync for Users.
  • Policy setting
    Enable the Docs Sync service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists User Sync for Docs as a service that is installed on the device.
Android
  • Portal service
    Enable Setup > Services > Mobile Content Management > Content Sync for Users.
  • Policy setting
    Enable the Docs Sync service in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Services.
Installed service on the device
The Installed Services category for the device at Device > Installed Services lists User Sync for Docs as a service that is installed on the device.
>>Back to the list of MaaS360 billed services
Table 13. Threat Management
Platform How is the service enabled? How is the usage tracked?
iOS
  • Trusteer® Malware as an installed service
    • Portal service
      Enable Setup > Services > Endpoint Security > Threat Management.
    • Policy setting
      Enable the Restrict Devices with Malware option in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Security.

      OR

      Policy setting
      Enable the Enable Trusteer Threat Management option in the iOS MDM policy that is assigned to the device at Security > Policies > iOS MDM Policy > Device Settings > Trusteer Threat Management.
  • Trusteer as an installed service.
    • Portal service
      The Enable Trusteer customer property is enabled by the primary administrator.
    • Policy setting
      Enable Restrict Jailbroken/Rooted Devices in the WorkPlace Persona policy that is assigned to a device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Security, or, in the WorkPlace Settings section in the iOS MDM policy that is assigned to the device at Security > Policies > iOS MDM Policy > WorkPlace Settings > Security.
Note: WorkPlace settings in the iOS MDM policy are only available when the Use WorkPlace Settings in MDM Policies customer property is enabled by the primary administrator.
  • Endpoint Security as an installed service.
    • Portal service
      Enable Setup > Services > Endpoint Security > Threat Management.
    • Policy setting
      Endpoint Security policy must be configured and pushed to the device.
  • Portal service
    Setup > Services > Endpoint Security > Threat Management is enabled or the Enable Trusteer customer property is enabled by the primary administrator.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists Trusteer Malware or Endpoint Security as installed services.
Android
  • Trusteer Malware as an installed service.
    • Portal service
      Enable Setup > Services > Endpoint Security > Threat Management.
    • Policy setting
      Enable the Restrict Devices with Malware option in the WorkPlace Persona policy that is assigned to the device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Security.

      OR

      Policy setting
      Enable the Enable Trusteer Threat Management option in the Android MDM policy that is assigned to the device at Security > Policies > Android MDM Policy > Device Settings/Android Enterprise Settings > Trusteer Threat Management.
  • Trusteer as an installed service.
    • Portal service
      The Enable Trusteer customer property is enabled by the primary administrator.
    • Policy setting
      Enable Restrict Jailbroken/Rooted Devices in the WorkPlace Persona policy that is assigned to a device at Security > Policies > WorkPlace Persona Policy > WorkPlace > Security, or, in the Security section of the Android MDM Policy that is assigned to the device at Security > Policies > Android MDM Policy > Device Settings/Android Enterprise Settings > Security.
Note: For Android Enterprise devices, use Android Enterprise Settings. For other MDM devices, use Device Settings.
  • Endpoint Security as an installed service.
    • Portal service
      Enable Setup > Services > Endpoint Security > Threat Management.
    • Policy setting
      Endpoint Security policy must be configured and pushed to the device.
  • Portal service
    Setup > Services > Endpoint Security > Threat Management is enabled or the Enable Trusteer customer property is enabled by the primary administrator.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists Trusteer Malware or Endpoint Security as installed services.
>>Back to the list of MaaS360 billed services
Table 14. Mobile Threat Defense - Advanced service
Platform How is the service enabled? How is the usage tracked?
iOS or Android
  • Portal service
    Enable Setup > Services > Endpoint Security > Mobile Threat Defence - Advanced.
  • Policy setting
    Enable Mobile threat defense option in the Endpoint Security policy that is assigned to the group at Security > Policies > Endpoint Security > Mobile Threat Defence.
  • Group setting
    Distribute the Endpoint Security policy to device group.
  • Portal service
    Setup > Services > Endpoint Security > Mobile Threat Defence - Advanced is enabled.
  • Installed service on the activated device
    The Installed Services category for the device at Device > Installed Services > Advance threat defence lists as installed services.
  • For enrolled device
    MaaS360 MTD app must be installed on the device.
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Table 15. Mobile Threat Defense - Professional service
Platform How is the service enabled? How is the usage tracked?
iOS or Android
  • Portal service
    Enable Setup > Services > Endpoint Security > Mobile Threat Defence - Professional.
  • App setting
    Setup the required app configuration in IBM MaaS360 app by using the MaaS360 MTD Portal.
  • Group setting
    Distribute the MaaS360 MTD app to device group.
  • Portal service
    Setup > Services > Endpoint Security > Mobile Threat Defence - Professional is enabled.
  • For enrolled device
    MaaS360 MTD app must be installed on the device.
>>Back to the list of MaaS360 billed services
Table 16. Risk based application patching
Platform How is the service enabled? How is the usage tracked?
macOS
Portal service
Enable Setup > Services > Risk based application patching.
  • Portal service
    Setup > Services > Risk based application patching is enabled.
  • The device is managed by the macOS MDM agent.
  • The managed status of the device is Enrolled.
Windows
Portal service
Enable Setup > Services > Risk based application patching.
  • Portal service
    Setup > Services > Risk based application patching is enabled.
  • The device is managed by the Microsoft MDM agent.
  • The managed status of the device is Enrolled.
>>Back to the list of MaaS360 billed services
Table 17. Identity Management
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > Identity and Access Management > IBM Security Verify.
  • Policy setting
    Enable the Enable Single Sign-On Conditional Access option in the iOS MDM policy that is assigned to the device at Security > Policies > iOS MDM Policy > Advanced Settings > SSO Conditional Access.
  • Portal service
    Setup > Services > Identity and Access Management > IBM Security Verify is enabled.
  • Policy setting
    The Enable Single Sign-On Conditional Access option is enabled in the iOS MDM policy that is assigned to the device at Security > Policies > iOS MDM Policy > Advanced Settings > SSO Conditional Access.
Android
  • Portal service
    Enable Setup > Services > Identity and Access Management > IBM Security Verify.
  • Policy setting
    Enable the Enable Single Sign-On Conditional Access option in the Android MDM policy that is assigned to the device at Security > Policies > Android MDM Policy > Single Sign-On Settings > SSO Conditional Access.
  • Portal service
    Setup > Services > Identity and Access Management > IBM Security Verify is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists Identity and Access Management as a service that is installed on the device.
Windows
  • Portal service
    Enable Setup > Services > Identity and Access Management > IBM Security Verify.
  • Policy setting
    Enable the Enable Single Sign-On Conditional Access option in the Windows MDM policy that is assigned to the device at Security > Policies > Windows MDM Policy > Single Sign-On Settings > SSO Conditional Access.
  • Portal service
    Setup > Services > Identity and Access Management > IBM Security Verify is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists Identity and Access Management as a service that is installed on the device.
>>Back to the list of MaaS360 billed services
Table 18. OS VPN
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Enable Setup > Services > MaaS360 VPN.
  • Policy setting
    Configure the MaaS360 VPN service in the iOS MDM policy that is assigned to the device at Security > Policies > iOS MDM Policy > Device Settings > VPN.
  • Portal service
    Setup > Services > MaaS360 VPN is enabled.
  • Policy setting
    MaaS360 VPN is configured in the iOS MDM policy that is assigned to the device at Security > Policies > iOS MDM Policy > Device Settings > VPN.
Android
  • Portal service
    Enable Setup > Services > MaaS360 VPN.
  • Policy setting
    Configure the MaaS360 VPN service in the Android MDM policy that is assigned to the device at Security > Policies > Android MDM Policy > Device Settings/Android Enterprise Settings > VPN.
  • The MaaS360 VPN app is installed on the device.
  • Portal service
    Setup > Services > IBM MaaS360 VPN is enabled.
  • Installed service on the device
    The Installed Services category for the device at Device > Installed Services lists MaaS360 VPN as a service that is installed on the device.
>>Back to the list of MaaS360 billed services
Table 19. Mobile Expense Management
Platform How is the service enabled? How is the usage tracked?
iOS
  • Portal service
    Setup > Services > Mobile Expense Management is enabled.
  • The device is associated with a Mobile Expense Management (MEM) plan on the backend.
Note: This usage tracking applies to managed devices only, not activated devices.
Android
  • Portal service
    Setup > Services > Mobile Expense Management is enabled.
  • The device is associated with a Mobile Expense Management (MEM) plan on the backend.
Note: This usage tracking applies to managed devices only, not activated devices.
>>Back to the list of MaaS360 billed services