Upgrading Cloud Extender Agent to version 3.002.200

Upgrade the Cloud Extender® core agent version to 3.002.200. This release includes module dependency updates and Lua script enhancements that require newer module versions.

Before you begin

Before you upgrade the core agent, ensure that the following requirements are met.

  • Auto-update must be enabled in the Cloud Extender Configuration Tool.
  • The latest module configuration file that contains the required module versions must be downloaded to the system.
Warning: After you enable auto-update and download the latest module configuration file, you cannot disable auto-update until the Cloud Extender Agent upgrades to 3.002.200 or later. The Cloud Extender Configuration Tool displays modules as downloading and prevents disabling the auto-update checkbox.

Procedure

  1. From the Cloud Extender Configuration Tool, select the Auto Update checkbox to enable it if you receive a notification that auto-update is not enabled.
  2. Wait 5-10 minutes for the module configuration file to download with the required module versions.

    After you enable auto-update, the system automatically retrieves the updated module configuration file.

  3. After the module configuration file is updated, retry the upgrade by using the installer.

    The upgrade proceeds only if the module configuration file contains the required module versions.

  4. After the upgrade completes, wait an additional 5–10 minutes for all modules to download and initialize.
    Note: Do not attempt to run actions or tests immediately after upgrade completion. Wait until all modules finish initializing.
  5. Verify that all modules and actions work correctly before you run tests or production workloads.

Results

The Cloud Extender Agent is upgraded to 3.002.200, and all modules are initialized.
Important:
  • This upgrade includes Lua script updates that require newer module versions.
  • If the module configuration file does not contain the required module versions, the installation is canceled and the system automatically rolls back to the previous version.
  • Allow sufficient time (5-10 minutes) after upgrade completion for all modules to fully initialize.

Troubleshooting issues with upgrading the core agent

Auto Update is not enabled
Remedy: Enable auto-update in the Cloud Extender Configuration Tool, and then wait for the module configuration file to update.
The module configuration file does not contain the required module versions
Remedy: Wait 5-10 minutes for the module configuration file to update automatically. The system retrieves the latest module config file once auto-update is enabled.
The upgrade does not start
Remedy: No action is required. The system automatically rolls back to the previous version.