Configuring IBM MaaS360 policies to use the Cloud Extender certificate templates

Make sure that the IBM® MaaS360® policies are using the Cloud Extender® certificate templates.

Procedure

Verify that the template name appears in the IBM MaaS360 policies under the following sections.
  • MDM > Exchange ActiveSync > Identity Certificates
  • MDM > Wi-Fi > Identity Certificates
  • MDM > VPN > Identity Certificates
  • Persona > Email > Authentication Type & Identity Certificates
  • Persona > Enterprise Gateway > Authentication Type & Identity Certificate for gateway authentication
  • Persona > Enterprise Gateway > Identity Certificate for resource authentication
When these policies are assigned to a device, the platform triggers certificate requests to the Cloud Extender and then pushes the payload to the device when the Cloud Extender receives the certificates.