About Office 365 Budgets
Office365 Wave15 uses an access budget policy to limit the resources that are available to a client on the Office 365 server, which causes some of the functions of the Cloud Extender®, such as device discovery, to fail.
To work with service accounts in Office 365 that reach the maximum
allocated budget, the enhanced Cloud
Extender module
for Office 365 works with multiple service accounts as follows:
- A dedicated service account gathers all mailboxes that are associated with ActiveSync devices.
- Multiple service accounts (scaled according to guidelines) work on selected portions of the mailbox list to discover devices.
- Any service account that reaches the maximum allocated budget cannot participate in the device discovery process until the account is unlocked.
- A dedicated service account handles real-time actions from the IBM® MaaS360® Portal against Office 365.
For better performance, configure multiple service accounts in the Cloud
Extender for Office 365
integration and increase the budgets on these service accounts to higher limits.
Note: Office 365
Budgets are only applicable for service account based authentication.