Action orchestration for device updates

Automate Operating System (OS) and application updates across diverse device fleets by scheduling maintenance windows, orchestrating patch deployments, and tracking completion. IBM MaaS360 helps ensure security and performance without disrupting manufacturing.

Scenario

Supported platforms: Android iOS macOS

A factory operates in full operational mode and uses multiple devices across multiple manufacturing lines. OS and application updates are required monthly for security and performance. Manual updates disrupt manufacturing and require significant Information Technology (IT) resources.

What IBM MaaS360 does

  • Automated action framework:
    • Schedule OS updates during maintenance windows.
    • Orchestrate application updates across device groups.
    • Run device restarts at optimal times.
    • Deploy custom commands for specialized tasks.
  • Granular tracking:
    • Monitor action progress in real-time.
    • Track completion status per device.
    • Identify and retry failed actions.
    • Generate completion reports.
  • Recurring actions:
    • Set up monthly update schedules.
    • Automate routine maintenance tasks.
    • Configure conditional actions based on device state.
  • Batch operations:
    • Update thousands of devices simultaneously.
    • Stagger deployments to minimize impact.
    • Prioritize critical devices.

Implementation steps

  1. Plan your update strategy:
    • Identify maintenance windows for each manufacturing line.
    • Determine update priorities.
    • Define rollback procedures.
  2. Configure action orchestration:

    For more information, see Actions and Tracking the OS Update status for a device.

  3. Test in the group:
    • Select a small device group for testing.
    • Run scheduled updates.
    • Verify success and monitor for issues.
  4. Deploy to production:
    • Roll out to remaining device groups.
    • Stagger deployments across shifts.
    • Monitor progress dashboard.
  5. Review and optimize:
    • Analyze completion rates.
    • Adjust schedules based on manufacturing needs.
    • Document lessons learned.

For more information on portal administration functions, device management, software distributions, policy self-service, and device compliance functions, see IBM MaaS360 Portal.

Expected outcomes

  • Improved efficiency: Updates during off-hours prevent manufacturing downtime
  • Enhanced reliability: Automated maintenance improves device performance
  • Faster patching: Security updates deployed quickly across all devices
  • Compliance support: Consistent update schedules meet regulatory requirements