Using Reverse Logistics

Reverse Logistics enables access to returns information.

The Reverse Logistics module consists of the following software components:

• Create Return Order Console - enables you to create return orders, blind returns and exchange orders. The screen level information is explained in Create return console .
• Return Order Console - enables you to view return order details, return order alerts, return order releases, return order invoice details, return order instructions and notes. The screen level information is explained in Return console .
• Create Return Shipment - enables you to create a return shipment and setting up shipment supervisory overrides. The screen level information is explained in Create return shipment entry console .
• Return Shipment Console - enables you to track return shipments and container and so on. The screen level information is explained in Return shipment console .
• Service Work Order Console - enables you to view the service work order related information. You can plan new appointments, add provided or delivery services or modify existing work orders.
• Serviced Area Search - enables you to search by zip code and determine whether a service is available for a specific area.
• Route Entry - enables you to enter a resource's route.