Assign a price list to customers

After a price list is created, an enterprise user can assign the price list to customers of the corresponding enterprise.

About this task

Depending on the business requirements, an enterprise user can assign the price list to a set of customers who fulfill certain criteria. For example, an enterprise user can assign the price list to all business customers and all customers belonging to the Education vertical market. Sometimes, an enterprise may want to offer a discount to important customers. To achieve that, an enterprise can create a price list defining the discounted prices, and assign that price list to the corresponding customers. When a price list is assigned to specific customers, the prices defined in the price list will be applicable only to those customers.

Note: Only an enterprise user can assign a price list to customers.

To assign a price list to customers:

Procedure

  1. Navigate to the Price List Summary screen. To navigate to the Price List Summary screen, perform the following steps:
    1. Log in to Sterling™ Business Center as pricing administrator.
    2. The application home page is displayed. Click the Pricing tab.
    3. From the Pricing home page, click Find Price List in the Pricing dashlet.
    4. The Price List Search screen is displayed. In the Basic Price List Search panel, enter the search criteria, and then click Search to perform a basic search. Alternatively, click Advanced Search, enter the search criteria, and then click Search to perform an advanced search.
    5. The price lists matching the search criteria are displayed. Click the Price List ID hyperlink or double-click the row corresponding to the price list. The Price List Summary screen is displayed.
      Note: If there is only one price list matching the search criteria, the details of the corresponding price list are automatically displayed.
  2. Under the Assign To Customers tab, the following tabs are displayed:
    • Generic Assignments
    • Customer Profile Assignments
    • Specific Assignments
  3. Under the Generic Assignments tab, specify the generic assignments for the price list by selecting one or more of the following options:
    • This price list is not assigned to any customer: Select this option to assign the price list to customers at a later point of time. If you select this option, the products and the prices in the price list will not be applicable to any customer of the enterprise.
    • This price list is applicable for all customers: Select this option to assign the price list to all customers. If you select this option, the products and the prices in the price list will be applicable to all the customers of the enterprise.
    • This price list is applicable to the following customers: Select this option to assign the price list to different types of customers such as anonymous users, all consumer customers, and all business customers. Select the appropriate check box.

      The following table describes the check boxes under the This price list is applicable to the following customers option:

      Check Box Description
      Anonymous users Select this check box to assign the price list to all the anonymous users. An anonymous user is a user who can add items to the cart without logging in to the Web channel application. If you select this check box, the prices in the price list will be applicable to all the anonymous users
      All consumer customers Select this check box to assign the price list to all the consumer customers of the enterprise. If you select this check box, the prices in the price list will be applicable to all the consumer customers.
      All business customers Select this check box to assign the price list to all business customers of the enterprise. If you select this check box, the prices in the price list will be applicable to all the business customers.
      Note: If you select both the All consumer customers check box and the All business customers check box, the Customer Profile Assignments tab and the Specific Assignments tab are disabled. This is because the price list will be applicable to all consumer and business customers and you do not need to specify any customer attribute criteria using the Customer Profile Assignments tab or add specific business customers using the Specific Assignments tab. Similarly, if you select the All business customers check box without selecting the All consumer customers check box, only the Specific Assignments tab is disabled.
  4. Under the Customer Profile Assignments tab, specify the criteria based on customer attributes such as Vertical, Relationship Type, Membership Level, and Region. The price list will be applicable to any customer who fulfills any of the criteria defined under this tab. For example, you can create a price list that will be applicable only to customers belonging to the Education vertical market or customers who are resellers. Click Add to add a customer attribute criteria. The Customer Rule dialog box is displayed. Add one or multiple criteria, as required, and click Save:
    • From the Vertical drop-down list, select the customer's vertical market, for example, Education, Government, and so on.
    • From the Relationship Type drop-down list, select the relationship type of the customer, for example, Reseller, Retailer, Distributor, and so on. The relationship type indicates the type of relationship the customer has with the enterprise.
    • From the Membership Level drop-down list, select the customer's membership level, for example, Gold, Silver, Platinum, and so on.
    • Click the Search icon adjacent the Region box. The Regions dialog box is displayed. Select the appropriate region.
      Note: It is mandatory that you select at least one criteria.
  5. Under the Specific Assignments tab, add the ID and name of the business customers to whom you want to assign the price list. The price list will be applicable to all the customers defined under this tab. To add a customer, perform the following tasks:
    1. Click Add.
    2. The Customer Search dialog box is displayed. Enter the appropriate search criteria and click Search.
    3. The ID and name of the customers matching the search criteria are displayed in the Customer List panel. Select the check boxes corresponding to the customers you want to add and click Select.
  6. Click Save.
    Note: The price list is assigned to customers who meet any of the criteria defined under the Generic Assignments, Customer Profile Assignments, and Specific Assignments tabs.