Roles and responsibilities
This topic outlines the division of responsibilities between IBM and the customer in the Db2® Warehouse SaaS BYOC model.
The table below outlines the areas of responsibility within the Db2 Warehouse SaaS offering. While this is a fully managed SaaS solution, certain actions and access must be maintained by the client to ensure proper operation of the service.
Attention: In general, the deployed components should not be modified, as this enables IBM to deliver a consistent and fully managed experience.
| Service | Db2 Warehouse SaaS (BYOC) |
|---|---|
| Control Plane | IBM |
| Compute Plane | IBM |
| Infrastructure Location | Customer Account @ Cloud Provider |
| Provisioning | IBM |
| Upgrades to Control Plane | IBM |
| Upgrades to Compute Plane | IBM |
| Security Monitoring and Posture | Customer |
| Monitoring | IBM |
| Disaster Recovery | IBM & Customer |
| Backups | IBM |
| Db2 Engine Updates & Patches | IBM |
| Alerting | IBM & Customer |
| Service Support | IBM |
| Cloud Infrastructure Support | IBM & Customer |