Sharing problems

The section provides troubleshooting procedures for deleting or renaming large folders and for addressing problems with access to shared folders.

Delete large files and folders
Use this topic to troubleshoot issues that arise when you delete large files and folders in your Aspera on Cloud Files app workspace.
Rename large folders
This article describes how to troubleshoot an attempt to rename a large folder in your Files app that didn't seem to succeed.
Can't access a shared folder
Use this procedure when you can see a shared folder in your Files app but cannot access it.
User still has access to unshared folder
If you've unshared a folder to remove access from a specific user, but that user can still access the folder, use this article.

Parent topic: User

Parent topic: Files app: Sharing folders