Troubleshooting

If you find a problem with IBM® z/OS Connect, check these topics to help with resolving problems before contacting IBM Support.

You can also ask questions, and find answers to common z/OS Connect problems, on the A launch icon to indicate a link opens a new tab or window. z/OS Connect Community.

If you are still having a problem with z/OS Connect, see what documentation you must collect (MustGather) so that the support team can diagnose your problem. Gather this documentation before you contact support to expedite the troubleshooting process, save you time, and help ensure that only one problem is reported on each case. For more information on MustGather documentation and how to collect it, see Support.