Pending Tasks

Based on the configuration settings defined in an offer, multiple signatories may have to sign the order to process the order data. If an order is submitted for processing without obtaining the required signatures, EBICS Client does not process the order. Notifications for pending signatures are sent to the mailboxes of the concerned signatories requesting them to sign to the order. If the order is pending and needs to be signed, the user who is a signatory, sees the Sign link. If all the required signatures are obtained and the order is ready to be submitted, the user who is a submitter, sees the Submit link.

The Pending Tasks page is the landing page for Sterling B2B Integrator EBICS Client users. Use this page to view and sign or submit pending orders. To sign or submit a pending order, complete the following steps:

  1. Log in to Sterling B2B Integrator EBICS Client.
  2. From the Viewers menu, select Pending tasks. The pending tasks are displayed in a tabular format.
    Column names Description
    Order ID Displays the order ID. Click the order ID to view the order summary and sign the order. Click the order document link in the order details page to view the payload.
    Submitter ID Displays the submitter ID.
    Bank ID(Host ID) Displays the bank ID.
    Order type Displays the type of the order.
    Datetime Displays the timestamp in date and time format.
    Status Displays the status of the order. For example, Success, Pending at Client, Pending at Server, and so on.

    Depending on the required action, Sign or Submit links are displayed next to the status.
  3. To sign a pending order, click Sign. To submit a pending order, click Submit.
  4. If hardware security for electronic signature is configured for an EBICS Client user, then the Electronics Signatures page is displayed after you click Sign. Enter the values for the fields listed in the following table and click Sign:
    Field Description
    Provider name The name of the PKCS11 hardware signature module (HSM) provider is displayed.
    Select DLL Click Browse, navigate to the appropriate location, and select the DLL file of the HSM.
    Select PKCS11 provider Click Load providers, navigate to the appropriate location, and select the PKCS11 service provider file. After loading the provider files, select the appropriate file from the drop-down list.
    Enter pin Specify the security pin in the Enter pin field.
    Select private key Click Load keys, navigate to the appropriate location, and select the keys. After loading the keys, select the appropriate key from the drop-down list.