Troubleshooting

Sterling B2B Integrator and Sterling Connect:Direct® are designed to work together, in a seamless and tightly integrated environment. However, as is the case with any application, occasions may occur when you need to troubleshoot certain components or functions.

This section provides general troubleshooting guidelines when configuring and using Sterling B2B Integrator with Sterling Connect:Direct.

To troubleshoot general Sterling Connect:Direct functions, see the Sterling Connect:Direct documentation set for general troubleshooting information and instructions.

You may need to work with your Trading Partners or system administrators to troubleshoot the systems you are communicating with.