Agent specific information includes the following procedures:
Note: You install and configure only one SAP agent for each mySAP system, not one agent per application server.
Be sure to plan your monitoring. For example, determine
which situations to use and which CCMS trees to monitor. Obtain information
about requirements from your SAP Administrator. The
SAP agent is a powerful tool that, when configured correctly, can
effectively monitor your SAP environment. The key is careful planning.
Your monitoring team and SAP Administrators must carefully plan the
areas to monitor. You must also periodically review and update your
plan as circumstances warrant. Follow these guidelines when developing
a monitoring plan:
- Select the key SAP applications,
transactions, programs, and processes that you want to monitor.
- Select specific attributes that represent the most critical aspects
of your environment.
- Document thresholds and cycle times for each monitoring attribute.
- Use historical data collection to trend and predict potential
issues.
- Prioritize areas you want to monitor. Too much data can cloud
analysis and hinder preventive diagnosis.
- Review implementation, integration, and business process documentation.
- Review past problem areas, outages, and performance degradations.
- Consider the entire enterprise and all of the applications, components,
services, computers, and infrastructure that enable the critical business
operations.
- Gather input from as many people as possible. Ensure that the
plan addresses the business requirements.