Support information

If you have a problem with your IBM® software, you want to resolve it quickly. IBM provides ways for you to obtain the support you need.

Online

The following sites contain troubleshooting information:

Go to the IBM Software Support site at http://www.ibm.com/software/support/probsub.html and follow the instructions.
Go to the IBM Tivoli Distributed Monitoring and Application Management Wiki at http://www.ibm.com/developerworks/wikis/ display/tivolimonitoring/Home. Feel free to contribute to this wiki.

IBM Support Assistant

The IBM Support Assistant (ISA) is a free local software serviceability workbench that helps you resolve questions and problems with IBM software products. The ISA provides quick access to support-related information and serviceability tools for problem determination. To install the ISA software, go to http://www.ibm.com/software/support/isa.

Troubleshooting Guide

For more information about resolving problems, see the product's Troubleshooting Guide.