User Activity Report

This section describes the user activity reports.

Logs tab

In the Logs tab, you can review for the selected users the logging information for the selected audit events for the focus period.

  • To display only the logging information for a specific user, click one of the username links in the User column.
  • To review session attribute information about the event, click the I icon in the left column of the report.
  • By default, the number of days retained for the log is controlled by the Security Log Data- Days Retain system setting. To change this value, select Tealeaf > Portal Management > IBM® Tealeaf® CX Settings > Data Retention. See CX Settings.
Figure 1. User Activity Report - Logs
Field
Description
Timestamp
Timestamp for the user event.
User
The user ID associated with the event.
Page
The accessed URL.
Event
The event that occurred on the page.
Return Code
The results of the event.
Report Value
If any values are generated by the audit event, they are inserted into this column.

Activity Counts tab

In the Activity Counts tab, you can review counts of the selected audit events in a time-series chart.

  • The selected audit events are listed as individual series data.

Below the chart are displayed break-downs of counts in smaller time periods.

  • Reports that span a single day feature count break-downs by the hour. Reports that span multiple days display daily count break-downs.
Figure 2. User Activity Report - Activity Counts

Activity by User/Group tab

In this tab, you can review total counts of audit events by user. For the selected user, the counts of each selected audit event for the focus period are displayed in individual columns.

  • To aggregate user data to the group level, select the Aggregate by User Group checkbox.
    Note: Because individual users may belong to multiple groups, aggregated counts may not match individual user counts.
Figure 3. User Activity Report - Acitivity by User/Group