Starting the Log Analyzer

The Log Analyzer is a part of IBM® Support Assistant, a free, standalone application that you can install on any workstation. Follow these steps to download and start the Log Analyzer.

Before you begin

If you do not have the IBM Support Assistant installed, go to the ISA Web site at www.ibm.com/software/support/isa/ to download the software. Instructions for downloading and installing the support assistant are on the support assistant web site.

Procedure

Using the support assistant built-in Update component, download and install the ISA product add-on for your OMEGAMON® monitoring agent. This download also includes the associated Log Analyzer tool symptom catalog.
1. From the Update menu, select Find New Product > Add-ons and select the add-on for your OMEGAMON monitoring agent from the list of Tivoli® product add-ons. Click Next to continue.
2. Select the Log Analyzer tool add-on from the list of JVM-based tools and click Next.
3. Review and indicate that you accept the associated license agreements and click Next.
4. Review the list of add-ons to be downloaded and installed and select Finish.
After installation of the OMEGAMON monitoring agent product add-on and the Log Analyzer is complete, start the IBM Support Assistant. Then do the following:
1. Select Analyze Problem.
2. Select the Tools tab.
3. Select the Log Analyzer from the list of tools in the Tools Catalog.
4. Select Launch. The Log Analyzer should start. If it does not, stop the support assistant and try the procedure again.

Results

The information required to analyze logs for your monitoring agent was downloaded with the monitoring agent add-on. You are now ready to import and analyze logs.

Note:

The jar file that runs with this tool must be found in the system where the Tivoli Enterprise Portal client that is invoking it exists. It cannot be run remotely.
Once ISA is installed, launch the Log Analyzer tool from the Tivoli Enterprise Portal Event Tools view. You can then use the tool to view logs from the Tivoli Enterprise Portal Server or Tivoli Enterprise Monitoring Server on a distributed system, or the RKLVLOG from a monitoring agent or monitoring server on z/OS® system.