Receiving weekly support updates
About this task
Procedure
- Go to the IBM® Software Support Web site at http://www.ibm.com/software/support.
- Click My support in the far upper-right corner of the page under Personalized support.
- If you have already registered for My support, sign in and skip to the next step. If you have not registered, click register now. Complete the registration form using your e-mail address as your IBM ID and click Submit.
- Click Edit profile.
- In the Products list, select Software. A second list is displayed.
- In the second list, select a product segment, for example, Systems management. A third list is displayed.
- In the third list, select a product sub-segment, for example, Application Performance & Availability. A list of applicable products is displayed.
- Select the products for which you want to receive updates.
- Click Add products.
- After selecting all products that are of interest to you, click Subscribe to email on the Edit profile tab.
- Select Please send these documents by weekly email.
- Update your e-mail address as needed.
- In the Documents list, select Software.
- Select the types of documents that you want to receive information about.
- Click Update.
What to do next
- Online
Send an e-mail message to erchelp@ca.ibm.com, describing your problem.
- By phone
Call 1-800-IBM-4YOU (1-800-426-4968).