Troubleshooting installation and configuration

This chapter describes potential problems and workarounds regarding the installation and configuration of the product.

Take Action commands show return code 0, but might be unsuccesful
Historical workspaces contain no data
If historical collection is not enabled and the historical workspace does not contain data, operators see message KFWITM220E Request failed during execution. displayed in the Tivoli® Enterprise Portal message area.
Tivoli Enterprise Monitoring Server on z/OS starts normally in a system without the Integrated Cryptographic Service Facility but does not connect to the Tivoli Enterprise Portal Server
Although Integrated Cryptographic Service Facility (ICSF) provides robust password encryption, you are not required to use it because the ICSF can affect compatibility with the z/OS® OMEGAMON® monitoring products.