Resetting the service processor

Use this procedure to ensure that the service processor is reset properly under the direction of your hardware service provider.

About this task

Note: Use this procedure only under the direction of your next level of support or your hardware service provider. During this procedure you will be powering off the system and removing and reapplying ac power.

Procedure

  1. Inform anyone using the server that it will be shut down.
  2. Stop all applications that are running on the server.
  3. Stop the operating system and server by choosing from the following options:
    • If you have a management console, shut down all logical partitions and the server. For instructions see Powering on and powering off a system. Then continue with step 6.
    • If you do not have an HMC, continue with the next step.
  4. Log in to the system as a user with the authority to run the appropriate shutdown command.
  5. At the command line, enter one of the following commands:
    • If your system is running AIX®, type shutdown
    • If your system is running IBM® i, type PWRDWNSYS *IMMED
    • If your system is running Linux®, type shutdown -h now
    These commands stop the operating system. The system power turns off, the power-on light begins to slowly flash, and the system goes into a standby state.
  6. Unplug the ac power cord and plug it back in.
  7. The service processor is reset.
    Start the server. This ends the procedure.