Performing a platform system dump

A platform system dump is performed when your next level of support or your service provider suspects a wait or loop in the server firmware.

About this task

Perform a platform system dump only under the direction of your next level of support or your service provider, after you provide a dump of the operating system to your next level of support or service provider.

Note: Before you perform a platform system dump, collect any reference code information from the control panel or from the HMC.