EPUB_PRC_MEMORY_UE isolation procedure

An uncorrectable memory problem occurred.

  1. Look for system event logs that are related to memory and occurred around the same time as the problem that you are working on. Go to Identifying a service action by using FQPSPxxxxxxx events and system event logs. Did you find any system event logs that are related to memory?
    If Then
    Yes: Perform the service actions indicated for the system event logs that are related to memory. This ends the procedure.
    No: Continue with the next step.
  2. Use the following table to determine the service action:
    Table 1. EPUB_PRC_MEMORY_UE service actions
    System Service action
    7063-CR1 Replace system processor CPU 1.

    Go to 7063-CR1 locations to identify the physical location and removal and replacement procedure. This ends the procedure.




Last updated: Thu, December 02, 2021