Closing a service call by using IBM® PowerKVM
Perform the following steps to prepare the server to return to the customer.
Consider the following prerequisites before performing the procedure:
- Return the server to the state that the customer normally uses, such as IPL type, IPL mode, and the way the system is configured or partitioned.
- Ensure that server verification has been performed and that no problems require additional service actions.
- Do you have any field-replaceable units (FRUs) (for example, cards,
adapters, cables, or devices) that were removed during problem analysis
that you want to replace in the system?
- Yes: Reinstall all of the FRUs that were removed during problem analysis. Continue with the next step.
- No: Continue with the next step.
- Have you already performed Verifying a repair?
- Yes: Continue with the next step.
- No: Perform Verifying a repair. Then continue with the next step.
- The system hardware is functioning correctly.
If the check log LED is still on, turn off the LED as described in Activating and deactivating LEDs.
