SASEXP

The expander or ESM (Enclosure Services Manager) might be failing.

For more information about failing part numbers, location codes, or removal and replacement procedures, see Part locations and location codes. Select your machine type and model number to see applicable procedures for your system.

Complete the following steps:

  1. Does the SRC that sent you here begin with 50B1 or 78D1?
    • No: Go to step step 3.
    • Yes: Continue with the next step.
  2. Find the resource name that this error was logged against. The resource name can be obtained from the service action log (see Searching the service action log). Then, using the resource name, perform the following steps:
    1. Access SST or DST.
    2. Select Start a Service Tool.
    3. Select Hardware Service Manager.
    4. Select Locate resource by resource name.
    5. Enter the resource name that this error was logged against.
    6. Select the Associated packaging resources option for the expander.
    7. Select the Display detail for the expander/ESM option to display its location code.

    Replace the expander/ESM at the location displayed. For information on how to match location code to physical location and removal and replacement procedure, see Part locations and location codes.

    CCIN Type and model Part number Description Location code
    50B1 5887 See System parts. Enclosure Services Manager (ESM) Un-P1-C1, Un-P1-C2
    78D1 5147-024, ESLL, or ESLS See System parts. Enclosure Services Manager (ESM) Un-P1-C1, Un-P1-C2
    This ends the procedure.
  3. Is the device an internal device (not in an external expansion unit or a storage enclosure)?
    • No: Replace the expanders/ESMs in the external expansion unit or in the storage enclosure, one at a time until the problem is resolved. This ends the procedure.
      CCIN Type and model Part number Description Location code
      50B1 5887 See System parts. Enclosure Services Manager (ESM) Un-P1-C1, Un-P1-C2
      78D1 5147-024, ESLL, or ESLS See System parts. Enclosure Services Manager (ESM) Un-P1-C1, Un-P1-C2
    • Yes: The expander is integrated into the device backplane.

      If you have not replaced the device backplane, replace it. Use the following table to determine the part number for the field replaceable unit (FRU). If you have already replaced the device backplane, continue with the next failing item in the failing item list. This ends the procedure.

      CCIN Type and model Part number Description Location code
        5148-21L, 5148-22L, 8247-21L, 8247-22L, 8247-42L, 8284-21A, 8284-22A, 8286-41A, or 8286-42A See System parts. Drive backplane Un-P2



Last updated: Tue, April 21, 2020