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Correcting a new connection problem between the HMC and a managed system

Use this procedure if you have a new HMC, a new managed system, or have moved your managed system to a different HMC.

If your system was previously connected to the same HMC and is now in No connection state, refer to Correcting a No connection state for a managed system.

  1. From the Systems Management - Servers work pane, select Connections - Add Managed System from the taskpad. For more information, see Connections. Does the system appear in the work pane?
    • Yes: This ends the procedure.
    • No: Continue with step 2.
  2. Check for network problems, cables, switches, link lights on the service processor, and so on. Was there a problem?
    • Yes: Correct the problem and return to step 1.
    • No: Continue with step 3.
  3. Reset the service processor to force it to request a new IP address using the following steps:
    1. Power Off the server.
    2. Unplug the AC power cord and re-plug it back in.
    3. Power On the server.
  4. Did resetting the service processor resolve the problem?
    • Yes: This ends the procedure.
    • No: Contact your next level of support.
Parent topic: Correcting a connection problem

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Last updated: Tue, June 17, 2014